Customer Service Representatives
SOC code 43-4051 · Office and Administrative Support Occupations
Wage percentiles
| Percentile | Annual wage | Hourly wage |
|---|---|---|
| 10th percentile | $31,750 | $15.27 |
| 25th percentile | $36,870 | $17.72 |
| 50th percentile (median) | $44,770 | $21.53 |
| 75th percentile | $51,780 | $24.89 |
| 90th percentile | $63,590 | $30.57 |
See where a wage ranks
Estimate only, based on linear interpolation between this occupation's BLS OEWS reported percentiles above.
Wages by state (May 2024)
State-level employment and wage estimates for Customer Service Representatives (SOC 43-4051), from the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS) State estimates, May 2024. Data available for 51 of 51 states/DC for this occupation.
| State | Employment | Mean annual | Median annual | 10th pctl annual | 25th pctl annual | 75th pctl annual | 90th pctl annual |
|---|---|---|---|---|---|---|---|
| Alabama | 33,720 | $39,920 | $37,730 | $29,820 | $33,370 | $45,800 | $51,640 |
| Alaska | 2,540 | $47,220 | $44,760 | $35,660 | $37,820 | $51,280 | $63,390 |
| Arizona | 89,030 | $45,810 | $43,440 | $33,550 | $36,910 | $49,570 | $61,720 |
| Arkansas | 21,120 | $40,530 | $37,490 | $29,340 | $33,510 | $45,450 | $54,270 |
| California | 183,350 | $53,090 | $47,790 | $37,340 | $40,950 | $60,470 | $75,160 |
| Colorado | 45,890 | $48,160 | $46,020 | $35,350 | $39,210 | $53,140 | $63,160 |
| Connecticut | 28,140 | $50,560 | $47,260 | $35,280 | $39,100 | $57,940 | $71,190 |
| Delaware | 7,360 | $48,600 | $46,300 | $33,530 | $36,950 | $55,550 | $68,030 |
| District of Columbia | 7,020 | $54,520 | $49,210 | $36,140 | $38,790 | $62,410 | $80,750 |
| Florida | 238,300 | $42,200 | $38,890 | $30,280 | $35,020 | $46,800 | $57,410 |
| Georgia | 112,790 | $42,080 | $39,030 | $28,490 | $33,980 | $47,220 | $59,210 |
| Hawaii | 7,460 | $45,110 | $40,630 | $31,000 | $36,230 | $49,600 | $62,760 |
| Idaho | 23,520 | $42,610 | $39,420 | $27,900 | $33,310 | $47,360 | $59,120 |
| Illinois | 109,940 | $47,510 | $44,910 | $32,140 | $36,950 | $55,190 | $67,710 |
| Indiana | 47,750 | $44,900 | $41,600 | $30,540 | $35,550 | $50,140 | $62,930 |
| Iowa | 28,810 | $46,160 | $44,990 | $30,940 | $36,220 | $51,200 | $62,710 |
| Kansas | 32,250 | $41,540 | $38,330 | $29,120 | $33,500 | $47,260 | $58,300 |
| Kentucky | 43,970 | $40,720 | $37,580 | $28,450 | $32,260 | $46,640 | $58,090 |
| Louisiana | 25,630 | $38,440 | $35,890 | $26,250 | $30,800 | $43,360 | $52,550 |
| Maine | 7,500 | $46,970 | $45,240 | $34,960 | $37,440 | $50,340 | $64,290 |
| Maryland | 40,680 | $45,130 | $40,310 | $31,800 | $35,780 | $49,030 | $62,440 |
| Massachusetts | 54,660 | $51,850 | $48,060 | $36,100 | $39,930 | $60,370 | $72,280 |
| Michigan | 69,830 | $45,460 | $42,560 | $31,140 | $36,080 | $49,630 | $63,490 |
| Minnesota | 59,170 | $50,020 | $47,470 | $35,030 | $39,360 | $58,840 | $67,120 |
| Mississippi | 20,240 | $36,990 | $35,580 | $27,940 | $30,910 | $39,680 | $48,220 |
| Missouri | 56,190 | $45,000 | $41,850 | $30,320 | $35,530 | $49,740 | $62,130 |
| Montana | 4,920 | $44,020 | $43,820 | $30,640 | $37,020 | $48,730 | $58,860 |
| Nebraska | 15,930 | $43,300 | $40,790 | $33,370 | $35,890 | $48,020 | $58,000 |
| Nevada | 29,900 | $41,380 | $38,950 | $28,530 | $34,040 | $45,950 | $57,660 |
| New Hampshire | 12,560 | $48,560 | $46,960 | $31,960 | $37,030 | $58,170 | $64,670 |
| New Jersey | 64,950 | $49,300 | $46,740 | $34,030 | $38,030 | $56,990 | $69,990 |
| New Mexico | 18,520 | $41,250 | $38,060 | $29,680 | $34,370 | $45,760 | $56,520 |
| New York | 145,100 | $52,610 | $47,840 | $35,480 | $39,340 | $60,090 | $77,170 |
| North Carolina | 91,980 | $42,540 | $39,530 | $28,860 | $34,250 | $47,850 | $59,090 |
| North Dakota | 6,470 | $46,090 | $43,160 | $33,120 | $37,010 | $51,000 | $63,860 |
| Ohio | 90,710 | $44,950 | $43,510 | $30,520 | $36,360 | $48,960 | $60,790 |
| Oklahoma | 33,380 | $40,620 | $37,570 | $27,400 | $32,270 | $46,950 | $55,910 |
| Oregon | 22,940 | $47,580 | $46,280 | $35,350 | $39,220 | $52,660 | $62,180 |
| Pennsylvania | 102,100 | $45,870 | $43,080 | $29,940 | $35,670 | $52,200 | $65,690 |
| Rhode Island | 8,260 | $47,980 | $46,490 | $34,540 | $39,340 | $52,580 | $63,970 |
| South Carolina | 52,840 | $40,750 | $37,940 | $27,830 | $32,920 | $46,550 | $57,420 |
| South Dakota | 6,750 | $42,050 | $39,760 | $30,470 | $35,060 | $48,130 | $56,080 |
| Tennessee | 64,880 | $42,980 | $40,130 | $29,550 | $34,730 | $47,700 | $59,750 |
| Texas | 330,540 | $42,050 | $39,100 | $28,550 | $33,860 | $47,600 | $58,410 |
| Utah | 48,770 | $43,040 | $40,150 | $30,650 | $36,040 | $47,910 | $58,110 |
| Vermont | 2,910 | $49,980 | $46,190 | $35,420 | $39,450 | $56,020 | $65,790 |
| Virginia | 62,280 | $43,560 | $39,210 | $29,640 | $35,040 | $48,370 | $60,840 |
| Washington | 44,880 | $54,410 | $49,150 | $38,110 | $43,660 | $59,080 | $72,790 |
| West Virginia | 9,850 | $41,180 | $37,610 | $26,540 | $32,850 | $47,840 | $57,780 |
| Wisconsin | 55,100 | $47,290 | $45,980 | $31,500 | $37,650 | $53,520 | $63,150 |
| Wyoming | 2,360 | $41,760 | $39,360 | $28,160 | $35,360 | $47,570 | $55,800 |
Hourly by-state wages are in the source dataset but not rendered here (annual only, to keep this table a manageable width); see the source link below for the full file. BLS suppresses some state-level figures for reliability: an em dash (—) means BLS did not publish that figure for this state and occupation. Per BLS’s own field definitions: "*" = a wage estimate is not available; "**" = an employment estimate is not available; "#" = a wage equal to or greater than $115.00 per hour or $239,200 per year (all three are shown here as —, not guessed). Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), State occupational employment and wage estimates, May 2024.
Similar-paying occupations in Office and Administrative Support Occupations
- Office Clerks, General 43-9061$45,010/yr
- Reservation and Transportation Ticket Agents and Travel Clerks 43-4181$44,390/yr
- Shipping, Receiving, and Inventory Clerks 43-5071$45,260/yr
- Office and Administrative Support Workers, All Other 43-9199$45,670/yr
- Interviewers, Except Eligibility and Loan 43-4111$45,920/yr
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2024 estimates. Wage figures are BLS OEWS estimates and may not reflect current pay.